A web site is a way of communicating your message to the world. It can be a simple one page site with just the basic information about your business and services or it can be as elaborate as you wish. A web site acts like an interactive full color talking brochure available to your customers 24 hours a day 7 days a week from anywhere in the world. Once it is put on the internet, the costs to maintain it are nominal. The key factor in web design is to provide information about your products and services in a fast, easily navigated manner.

You may have the best designed and most efficient site on the worldwide web, but if people can't find you it is meaningless. Think of your web as a luxury resort in the middle of the South Pacific. It may be beautiful but if no one knows it is there or knows how to find it, it will slowly deteriorate and die from inactivity. Therefore, critical to any web design is marketing and promoting it. This can be done through proper design and a few simple steps such as registering with search engines, adding the proper meta-tags and promoting the site through your regular advertising media.

This is a common question asked by business owners who generally are not connected to the web or for whatever reason don't use it. However many of your customers are wired and are surfing the net more than ever. Without a web presence, you leave yourself vulnerable to losing your hard earned customers to your competition. A good web design can drive traffic to your door or phone.

Once a customer mentions finding you on the web and questions why they couldn't contact you directly from your website, you'll become a believer and modify your site to make it easier for them to do business with you.

The web is the fastest growing advertising medium in history. It can not be ignored. It's viable method of communications with new and established customers.

1. The Automated Network Solutions Modification Form (this form will open up in a new browser window so that this current window will stay open and you can refer to the instructions below as you fill out the form) You can go through this process again at anytime by going to www.networksolutions.com and clicking on Make Changes at the bottom of the screen.
2. On the first page, enter your Domain Name you are transferring to D & M Computer  Service  and click 'Submit'. 
If you have an account with Network Solutions the next screen will ask you for an ACCOUNT NAME and PASSWORD. Just fill in this information here and continue to steps 2 & 3.
3. Under the drop down menu, choose the option "Transfer my domain name to another ISP" and click GO. 4. Put your Admin or Billing email address for that domain name and press 'go'. 
5. Your current domain name record will be pulled up.
Scroll down to the "Name Server Information" section and replace the information currently there our server information (see table below).
Then scroll down to the bottom and press the button 'SUBMIT THIS FORM FOR PROCESSING.'
The completed template will then be e-mailed to you at the e-mail address you provided in Step 1. You must reply to the e-mail and simply send it back to Network Solutions for processing.
Then, you will get another email from Network Solutions and you will need reply and put an: M next to 0a Auth Scheme, and a: Y next to 1a and send this.
Primary Server Hostname: ns1.rjlinternational.net
Secondary Server Hostname:  ns2. rjlinternational.net

To transfer your domain name to our servers, you just need to fill out a Domain Name Record Modification Form at the registry through which your domain name was registered.
The part of your domain name record that needs to be changed is the "Name Server Information" section. Replace the information currently there with: This is only an example.
When you sign up for a hosting company they will send you their current information.
Primary Server Hostname: ns1.RJLINTERNATIONAL.NET
Secondary Server Hostname: ns2.RJLINTERNATIONAL.NET

To point your Domain Name to our servers, you just need to log on to Registrars.com's Domain Control Panel and add our DNS servers (nameservers) to your domain name record:
The Registrars.com Domain Control Panel form (this form will open up in a new browser window so that this current window will stay open and you can refer to the instructions below as you fill out the form)
On the first page, enter your Domain Name, and the Username and Password you selected when you first registered. If you forgot your password or username, just click on the link on that page to have that information e-mailed to you.
In Domain Control Panel choose the domain name that you would like to modify.
Your current domain name record will be pulled up.
Go to the MODIFY DNS INFORMATION section and replace the existing nameservers with these:
Primary Server Hostname: ns1.RJLINTERNATIONAL.NET
Secondary Server Hostname: ns2.RJLINTERNATIONAL.NET

To point your Domain Name to our servers, you just need to log on to Register.com's Domain Name Manager and add our DNS servers (nameservers) to your domain name record:
The Register.com Domain Name Manager form (this form will open up in a new browser window so that this current window will stay open and you can refer to the instructions below as you fill out the form.
On the first page, enter your Domain Name, and the Username and Password you selected when you first registered. If you forgot your password or username, just click on the link on that page to have that information e-mailed to you.

Your current domain name record will be pulled up.
Go to the Domain Name Server (DNS) section and replace the existing nameservers with these:
Primary Server Hostname: ns1.rjlinternational.net
Secondary Server Hostname: ns2.rjlinternational.net

1. I have a billing question... who do I contact ?

You should contact the billing dept. by e-mail or call 303-353-9727:
billing@dvinet.com
Be sure to explain your entire situation to them so that they can assist you quickly.

2. Can I pay by Check ?
Of course you can
That is always one of our payment options along with credit cards
3.I am within my 30 day satisfaction guarantee... how do I request a refund ?
Easy, just email billing@dvinet.com
and kindly ask them for a refund.
Please remember to provide them with as much info as possible so that they can process your refund as quickly as possible.
Here is some info that they will DEFINITELY NEED:
Your name.
Full Name on payment
Date of payment
Transaction Id of payment
Domain name
4.. What name or description shows up on my credit card statement when I pay via credit card ?
A charge by "RJL International, Inc. " will appear on your billing statement

You can go to:
freecode.com
superscripts.com
cgi-resources.com

1. What do i put in my incoming mail POP3, and out going mail SMTP? I looked through the faqs and found many entries that said "enter server information" but never stated how the server information might be formated (mail.theirdomain.com)

You would put in
mail.theirdomain.com
for INCOMING SMTP server,
OUTGOING SMTP should always be their ISP's SMTP unless they are unable to use their ISP's SMTP.

2. How can I setup something so that I can read my email from a web browser when I am away from home ?

You can download and read your email anywhere in the world by going to your control panel

3. Can I ask people in my company to open their own mailboxs under my domain name? Or I have to open mailboxs for them from control panel myself -- how are they going to change their password and set up forwarding features then?
You have to open and administrate all POP email on your account. If you need to, you can give them your control panel username and password, and they can do it themselves
4.Setting up Netscape Communicator for Mail.

Setting up Mail Servers With Netscape Communicator:
1. After loading Netscape Composer, choose Edit -> Preferences
2. Click on Identity
3. Add your personal information.
4. Click on Mail Server.
5. You probably do not need to change the Outgoing Mail (SMTP) Server. The SMTP server should be the server of your local access provider.
6. Virtual Domain Customers should enter their domain name for "incoming mail server".
7. Put your username in the Mail server user name box

5. Setting up Microsoft Outlook Express

These instructions are accurate, as of Microsoft Outlook Express.
1. When Outlook Express Starts click Tools -> Accounts.
2. Inside the "Internet Accounts Windows" click Add -> Mail.
3. Fill in your name. Click Next.
4. Click "I already have an e-mail address that I'd like to use" and fill in your email address. Click Next.
5. On the "Email Servers Name" page, fill in the server information. "My incoming mail server is a POP3 server." The incoming mail server should be:
mail.yourdomain.com
The Outgoing Mail (SMTP) should be from your ISP. Click Next
6. Put in your full email address in the account name field, and the password below. Click Next.
7. Click Finish

6. Setting up Microsoft Outlook
Setting up Mail with Microsoft Outlook:
1. After loading Outlook, choose Tools... --> Services ...
2. Click add, and choose Internet E-Mail. Click OK.
3. In the General tab of the email Properties dialog box, fill in your personal information.
4. Click on the Servers tab, and fill in the server information. The Outgoing Mail (SMTP) should be your ISP. The incoming mail server should be your domain. Put in your full email address in the account name field, and the password below. Click OK.
5. Your new settings will not take effect until you choose Exit and Log off on the File menu, and then restart Microsoft Outlook.
7. Setting Up Eudora
How do I set up Eudora to use my POP accounts?
(1) Select Tools...Personalities.
(2) Right click the left-hand side of the screen. Select 'New'.
(3) The 'New Account Wizard' will appear. Type in a name for this account and select 'Next>'.
(4) Select 'Create a brand new email account' and select 'Next>'.
(5) Type in your actual name (not your email address) and select 'Next>'.
6) Type in the email address you wish for people to send email to (this can be an alias or a true POP box). Select 'Next>'.
(7) Type in the true user for this POP box (this is NOT an alias). Select 'Next>'.
(8) Select 'POP' for type of incoming mail server. Then type in your domain name in 'Incoming Mail Server' field. Select 'Next>'.
(9) Select 'Finish'.
(10) Right-click on the new personality created, and select 'Modify'.
(11) In the 'SMTP Server' field, type the name of your local ISP's (such as AOL, Earthlink, AT&T) mail server. Select 'OK', and you are ready to go!
(Do NOT type in your own domain name. Your SMTP services are provided for by your local ISP. If they do not provide SMTP services, please contact us for other alternatives.)
8. Setting up Claris Emailer
Setting up Mail With Claris:
1. After loading Claris, choose Setup --> Internet Setup
2. You probably do not need to change the Outgoing Mail (SMTP) Server. The SMTP server should be the server of your local access provider.
3. Virtual Domain Customers should enter their domain name for 'Account Name'.
4. Put your username and domain name in the Email Account box.
9. Where can I get mail ONLINE ?

You can download and read your email anywhere in the world by going to your control panel.

10. Can I e-mail someone that I don't know ?

ABSOLUTELY NOT!!!
If you email to a list, and you get SPAM COMPLAINTS, you WILL BE FINED and shut down. PERIOD.
You need to read our policy at:
http://dvinet.com/terms.html

11. Can I do an E-Mail BLAST ?
ABSOLUTELY NOT!!!
If you email to a list, and you get SPAM COMPLAINTS, you WILL BE FINED and shut down. PERIOD.
You need to read our policy at: http://dvinet.com/terms.html
12. Can I BULK E-MAIL ?
ABSOLUTELY NOT!!!
If you email to a list, and you get SPAM COMPLAINTS, you WILL BE FINED and shut down. PERIOD.
You need to read our policy at: http://dvinet.com/terms.html
13. Can I SPAM?
ABSOLUTELY NOT!!!
If you email to a list, and you get SPAM COMPLAINTS, you WILL BE FINED and shut down. PERIOD.
You need to read our policy at: terms.html
14.Can I send E-Mail to "targeted" Mailing Lists?

You can, as long as you don't get ANY SPAM complaints.
BE VERY carefull when buying/renting mailing lists... as MOST of the people selling these are JUST SPAMMERS in "OPT IN" clothing.
If you email to a list, and you get SPAM COMPLAINTS, you WILL BE FINED and shut down. PERIOD.

15. I am trying to send e-mail and I keep getting the error "Mail Relaying Denied"... what do I do ?
In order to allow you TO SEND MAIL from your domain, you need to Authenticate by logging into your POP server first.
This will solve this problem :)
Please read the reasons as to why we do not have "open-relay" below.
The recent problem concerning SMTP is a actually a feature that our servers have and is not meant as a hindrance to your or your business. Let me explain how this feature works and will benefit you and then we can work out the details to help you use this feature. This feature is to protect you and the rest of our clients from SPAM and from being blocked or labeled as a SPAM-relay. Certain "blackhole" companies like ORBS have put together a database of Hosting companies and servers that have an open Mail-Relay. ORBS will go to each IP address on a server and if they can send mail through your server they put you in their database and inform you that your relay is open. ORBS then gives this database to ISP's around the world. If someone from that ISP tries to send mail to anyone on your server the ISP will see that you are on the database and deny that mail from getting to you. No if, ands, or buts, the mail just drops off the net. ORBS had previously blocked some of the servers on our network in the past! From mail traffic. We have removed these servers and we are working with ORBS to keep the rest of the servers from getting in the ORBS database list. As you can see by now that if your server is put on the list you will slowly loose every piece of email. That is why we have had to close Mail-Relay for the server. Therefore this is actually a feature that we have to offer.
In general it is best to use your ISP's SMTP server and if you do not need your own SMTP server you should use your ISP's outgoing mail server(SMTP) in place of your domain's.
16. Is possible to change my pop3 email password from the Eudora's "change password" option?
No, you must do this via your online control panel.
17. Does your mail servers support IMAP protocol ?
No, we do not support IMAP
18. Do you also provide Batched SMTP ? I'm looking for that, because I want programs such as MS Exchange Server to communicate with your server. I don't want the clients to communicate with your server, I want them to communicate with the MS Exchange Server.
No, we do not offer this feature.
19. Do not know how to set up Autoresponder with formmail I keep getting error MIME file in my mail box?
You cant set up an Autoresponder with Formmail
20. How do I go about setting up the auto-reponder message so that I can have it read "Dear (the client's name) I want the autoresponder message to address the client by his or her name filled out in the form. How would I set up the autoresponder message to do this?
This cannot be done.
The autoresponders can only send prewritten textual messages, that cannot be altered or customized for different customers.
21. How many response can you set your auto resonder to ?

Our autoresponders send out your message ONE TIME.

22. I cannot get my email autoresponder to work?
Ok, please try a couple of things BEFORE contacting tech support
1. Please try renaming the autoresponder. Sometimes, the system for one reason or another just does not like an autoresponder name and changing it slightly can fix it.
2. Make sure you give it at least 15 minutes. It can take the system up to 15 minutes to update your autoresponder changes... so please dont give up after 30 seconds.
3. Make sure you are not redirecting your autoresponder to another autoresponder. This is very dangerous and can harm the server.

1. How come ONLY my index page is not loading when I publish my site?
Right click index.html (in FrontPage)select properties -> select Workgroup, chances are that you have checked off "Exclude this file when publishing the rest of the web." =)
2. How do I BACKUP my website using FrontPage ?
Open your web in FrontPage, as if you were going to edit it.
Next, in your folder list:
Click on the little - (minus sign) so that it changes to a plus and pulls all of your files into the one directory named: http://yourdomain.com/
It should also be highlighted now.
Next, go to "File"
Choose "Publish Web"
CLICK "Browse"
Now, select your desktop. We suggest you create a folder on your desktop called "BackUp".
Now, select the backup folder, and click "Open"
Lastly, Click "Publish"
Thats it.
It may ask you some questions, but that is all you have to do. It will copy/publish your entire site to that folder of your choice
3. Contact support, sometimes we need to install Frontpage extensions, manually.
I usually work directly on my websites using frontpage. what do I need to do to activate frontpage for my domain.
4.I uploaded the site though frontpage 2000 and it said everything wenti uploaded the site though frontpage 2000 and it said everything went fine. however when i go to my site it says "under construction", whats the deal. i have frontpage enabled, and ias far as i know everything works with it.
You probably have two index files... pull up your web files and check for TWO index pages... one probably index.htm and another index.html delete the one YOU DID NOT JUST CREATE, this will solve the problem :) If this does not solve problem open support ticket
5. Is MySql database compatible with FrontPage?
No, it is not
6. I need frontpage extentions added to my account.. what do I do ?
Contact support, sometimes we need to install Frontpage extensions, manually.
7.Formmail gives FrontPage extension error.
You know you have FrontPage extensions, and yet when you try to use formmail.pl, you get this message:
_____________________________
You have sent a form or have followed a link to a page that requires a Web
server and FrontPage extensions to work correctly.
This form or FrontPage component will work correctly if you publish (copy) this web into a web server having the FrontPage extensions.
___________________________
SOLUTION: Use FrontPage's own forms.
FP has the equivalent of formmail, and it is very difficult to use formmail and FrontPage together.
Although it may be technically possible, instructing a client on how to do this is simply beyond what we offer in FP support.
8.Troubleshooting Common Problems with FP98
The following are common problems and solutions encountered with using FrontPage and FrontPage98. If you are having a problem not listed here, please feel free to contact support for help.
Getting error - "Root Web Busy"
FTP or Telnet to your site and remove the "service.lck" file in /www/_vti_pvt. This usually happens when a FrontPage session is interrupted before completion. Server timing out when publishing large sites.
This difficulty arises when the uploading link times out in the process of copying the web to our server. The only suggestion Microsoft has offered so far is to break the main web into a group of sub webs on
your PC, then upload these individually. If this problem persists for you, please contact support.
Getting Error - "Front Page Extensions not Installed"
We often see this error being reported even when the extensions have been installed. If you get this error, please contact support and we'll make sure the extensions are installed and repair them if necessary.
NOTE: The extensions are easily corrupted. Please use only FrontPage Explorer to update your web site
on the server. Never use FTP.
I published but my web's not there!
This will happen when the "Destination Web Name" is filled in when publishing to our server. This box should be left blank. If you put any other name in this box it will create a subdirectory off of your root web and copy all of your files into it. Your site will exist under a subdirectory instead of at the top level /www where it should be.
My counter, bbs, guestbook, etc isn't working.
These problems are generally due to incorrect permissions on either the directory, file(s) or cgi script(s) that are associated with them. Please don't change the permissions of your files or directories unless you have a specific reason for doing so and you know what effect it will have on your site.
My forms won't work through the Secure Server.
The call to a cgi script using the Secure Server must not be within a webbot. Use a normal cgi call in your html script for Secure Server calls.
My search bot doesn't return any results.
The /www directory must be world readable AND you need to recalculate links BEFORE publishing (or after editing directly on the server). If it still doesn't work: FTP to the server and go to the /www/_vti_txt/default.wti directory. Delete any files that begin with "ALL.". Don't delete any other files. Then using Windows Explorer, do the same thing on your PC. Recalculate links, test locally with your browser and publish.
FP starts the Web Publishing Wizard when I try to publish.
Cancel the operation and contact support to have the FP extensions installed/repaired.
Why is my page renamed on the server when I publish?
The "Default Document" of your web is automatically renamed by the server to what is required by the configuration of the server. For example, if you've named the main page "index.html", it may be renamed "default.html". Just check the links to your main page to make sure they refer to it the same way.
NOTE: If you are using FrontPage, you should NEVER use regular FTP to upload your files. This will damage the extensions. Stick with one or the other all the time.
9. Getting Started with FrontPage
Open FrontPage 2000 and CLICK
File
Choose Open Web
Then type in your domain name in the FOLDER NAME BOX, type in your domain name in the following FORMAT: http://yourdomain.com/ or http://109.23.323.22/~username
YOU MUST put it in in this format or it will not work.
CLICK OPEN, and you may have to click OPEN again...
THIS should load your entire site, where you will be able to dynamically edit the entire site.
10. Publishing Your FrontPage Web
After you have built your web pages on your computer, you will be ready to publish them. Basically, this just means that you will upload them to our server. Once this is done, your pages will be viewable from the web. However, you must do this in the following manner. Warning: FrontPage Account holders should never use FTP to transfer files as it can damage the FrontPage extensions.
1. Launch FrontPage Explorer and open the web you’ve created on your computer.
2. From the menu at the top of the window, select File, then Publish
3. A) If this is the first time you publish to our server, select More Webs and enter the location you want to publish your FrontPage web to. (www.yourdomain.com) Hit Return (Enter) on your keyboard.
B) If you have published to the server before, your "Destination Web Server" (www.yourdomain.com) will appear in the Publish window.
IMPORTANT: Use www.yourdomain.com as the Destination Web Server to publish to our server. Leave the "Destination Web Name" blank.
4. You will be asked for your USERNAME and PASSWORD. This is your domain's User ID and your FrontPage Password (which may be different than your regular Telnet/FTP/POP password). If you're not sure what it is or if you aren't allowed past this point, you'll need to contact us for a new FrontPage password.
5. You can watch the progression of the upload by looking at the bottom left corner of FrontPage Explorer.
11. Open Your Published Web
Once your FrontPage Web is published and online, you will need to access it to make updates and changes. Be sure that you are connected to the internet before attempting to open your web on our server.
1. Open FrontPage Explorer and choose File > Open FrontPage Web.
2. You can now choose to open a previously created web on your PC or your web on our server.
3. Highlight the appropriate web or type in the web address (www.yourdomain.com) and click OK.
4. Enter your Username and FrontPage Password if required.
5. Make modifications and recalculate links if needed. (See your FrontPage Manual for info on when it's necessary to recalculate links.
12. I am using Frontpage. Does this confict with many of the offerings of your site? yes, FP will conflict with all kinds of things. If you want to use anything with your site that is NON-FP, then it is best not to use FP at all.

Close To 80% Of Visitors To This Site Sign Up For Hosting!
D & M Computer Servicet.com has been providing the highest quality web hosting since 1997.
D & M Computer Service has lightening fast servers connected to a BACKBONE! Our Servers Are The Fastest In The World!
D & M Computer Service does it Right, The First Time, Every Time.
D & M Computer Service also offers Web Site Development, Video Production, Interactive CD-Roms, 3D Animations, Special Effects, Marketing and Printing Services at competitive prices. We are truly a one-stop site for all your business application needs. If you have any questions concerning our services please contact us.
D & M Computer Service provides the industry's highest quality Support. Support Is Our Number One Priority!
D & M Computer Service has an Online Control Panel that is The Best In The Business and the Easiest to use! PERIOD!
D & M Computer Service appeals to EVERYONE, even the experienced webmaster. FTP, FrontPage, your own cgi-bin, MySQL, Hit Counters, Site Stats... ALL INCLUDED AT NO ADDITIONAL CHARGE!

1. I am having trouble uploading ... what is the FTP
FTP address is: yourdomain.com
If your domain hasn't been moved yet then it will be an ip address given by your hosting company.
2. Where do I find the info to FTP into my account ? It is in your Welcome Letter!
If you did not keep a copy of your welcome letter, then contact tech support and ask them to RESEND your welcome letter!
3. FTPing Files Using WS_FTP
Uploading Files with WS_FTP: 

1. When WS_FTP is loaded the first time, the following window will appear. If the window doesn't appear, click on Connect.

2. Click on New

3. Add the following to the Session Profile window

Virtual domain users should enter their domain name in Host Name

All users must enter their username and password in the appropriate boxes

Leave blank the Account and Remote Host boxes

Make sure the Anonymous Login box is not checked!

4. Click on Save and then OK.

The E-commerce process is essentially the entire process that takes place when a customer’s data is collected, stored, analyzed, and then presented back to the customer in a useful format. Our E-business process is only a small portion of our E-commerce process. Because of this, our E-commerce overview will concentrate on the portion of our system that is not visible to our clients. This portion of the system is the “behind the scenes” part of our business strategy. Our e-commerce plan is based upon the storage and analysis of two groups of data:
• Demographical data on their customers who are using the arcade machines
• Usage statistics of the arcade machines (time in use, money collected, etc.)
The demographics information that our system will collect will be data such as the age, sex, and location of our customer’s patrons. Other types of information that can be gathered are the genres and types of games that the patrons are interested in. If we find that patrons are willing to provide us with more information than this basic data set, we may expand the field of information collected and provided to our customers.

Our clients will be able to view the data we have collected and analyzed via a web page that our company will provide via the Internet. Clients will be able to visit our website and log into a customer-specific secure web page, thus protecting the value of their data from unauthorized access. When the client is logged into our system, they will have access to canned reports that have been generated from the data collected via our system at the customer’s business location.

Process description:
Magnetic card-based units located on each coin-operated device in the arcade serve as data collection points. A database server at our customer’s site (one per site) stores the data received from the card units. Once a data collection period has passed (one week, one month, etc.), the records from the database server are dumped and returned to our company. The exact method of transferring the record data from the customer to our organization can vary depending upon the level of security and automation required by the customer. Data can be dumped to a writeable CD and mailed to our company, or the data can be transferred via the Internet. The exact details can be negotiated on a site-by-site basis.

Once the data has been received by our organization, it is used to populate a database server located at our facility. SQL-based queries are then used to present various views of the data to our customers via our web server. Access to web pages that generate those queries is password locked, and the web pages themselves are sent via an encrypted connection. The analysis of the data via the SQL queries is the primary value added opportunity that our company offers to customers. It is the collection, analysis, and presentation of this data to the customer that form the core of the service we provide.