D & M Computer Service where we do make dreams come true!

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Software FAQ'S

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VIPRE Antivirus + Antispyware -
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DOWNLOADING QUESTIONS
What is a Web Design?
What is the format of files for downloading?
Can I download the purchased software again if my system crashes or I loose the file in any other way?
I'm on dial-up. Will I be able to download?
What is the average download time?
Do you have a resume feature when downloading from your server?
How to use Download Manages to download purchased software.
INSTALLATION QUESTIONS
After downloading i get message can't 'unpack this archive'.
Should I have any special programs to install the software purchased and downloaded from you?
The file I have downloaded is identified by my computer as ZIP/RAR file, but I can not open it with the archivers program.
Could you please tell me what should I do in case of unsuccessful software installation or activation?
How to unpack downloaded archives ?
How to record(burn) .ISO files to a CD or DVD ?
SOFTWARE QUESTIONS
Why is the software so cheap?
Is this an upgrade software?
Will it be possible for me to get any updates from the sites of the software manufacturers?
How can I be sure that the software is compatible with my PC hardware?
Are BACKUP programs full versions? Do you offer upgrade versions?
What are the languages of the software?
Is it possible to get a CD instead of downloading the software?
Can I download to one PC and install on another?
BILLING QUESTIONS
What do I get when I purchase something from your store?
What currency are your prices in?
Is your site secure?
How do I know that my transaction is secure?
Are there any additional recurring or hidden charges?
What credit cards do you accept? Are there any different payment methods?
What is CVV/CVC2 code asked in your registration form?
I am experiencing problems with my bank card when placing the order, what should I do?
I purchased a product and see a charge on my credit card, however no downloading instructions have been delivered to my e-mail.
When will I receive the access details for the download center?

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RJL International Inc.

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